Asia Pacific

ASIA PACIFIC

On the tailend of the previous year’s unprecedented growth in the Asia Pacific region, the challenge for our business unit was sustaining momentum amid the start of a global pandemic. As this crisis reshaped how countries across the region did things, our priority was to enforce strategies that would give us better resilience as we moved towards a largely uncertain future.

  • Ensured 100% compliance of safety guidelines across the region for continued operations.
  • Maintained brick-and-mortar set up with enhanced safety regulations and stringent COVID-19 policies.
  • Instituted contactless pickup.
  • Guaranteed air cargo service continuity with marked increase in air cargo sales in 2020.
    Regular manpower monitoring to ensure safety of team members across the region.
  • Cashless payments options were implemented in Australia by installing EFTPOS terminals in all branches; Singapore LBC worked with PAYNOW, an online payment facility. This resulted in 100% cashless transactions in Australia and 30% utilization in Singapore